Reggie would not take a return, on a couple of PVC fittings because they were from a different Ace location. I asked to speak to a manager, he said he was the manager then told me to get out. Guess that's the best customer service you guys can manage, hang in there.
Westlake Ace is what you expect a neighborhood hardware store to be. Very friendly, professional, and helpful staff, reasonable prices, and they always seem to have what I need. Hard to ask for more, especially when the free parking is right outside and just off the street.
I used to go here all the time when I lived near by. I was disappointed in the selection of cleaning supplies. They used to have things that were hard to find. Like formbys & spic & span powder. They're no longer carrying these items
Went in for a saw that says I can pick up today on Ace’s website. I asked an employee for help finding it, he was gone for 2 minutes and said he they didn’t have it. I told him it says I can pick up today if I purchased online, he walked away for another minute to check “the cage”.. why wouldn’t you check that the first time? He again told me he can’t find it and they must not have it. Won’t go back.
5 months ago
Preguntas frecuentes Westlake Ace Hardware
Como es Westlake Ace Hardware calificado?
Westlake Ace Hardware has a 4.5 calificaciones con 300 Reseñas.
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Reggie would not take a return, on a couple of PVC fittings because they were from a different Ace location. I asked to speak to a manager, he said he was the manager then told me to get out. Guess that's the best customer service you guys can manage, hang in there.
4 months ago0
Westlake Ace is what you expect a neighborhood hardware store to be. Very friendly, professional, and helpful staff, reasonable prices, and they always seem to have what I need. Hard to ask for more, especially when the free parking is right outside and just off the street.
4 months ago0
You Need It - They Got It! And they'll go that extra THREE MILES to serve you (including giving you a jump-start if your car goes ☠️!)
a month ago0
I used to go here all the time when I lived near by. I was disappointed in the selection of cleaning supplies. They used to have things that were hard to find. Like formbys & spic & span powder. They're no longer carrying these items
5 months ago0
Went in for a saw that says I can pick up today on Ace’s website. I asked an employee for help finding it, he was gone for 2 minutes and said he they didn’t have it. I told him it says I can pick up today if I purchased online, he walked away for another minute to check “the cage”.. why wouldn’t you check that the first time? He again told me he can’t find it and they must not have it. Won’t go back.
5 months ago